Last updated on SEPTEMBER 24, 2016
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
Steps to reproduce the problem:
1) Enable deal dependency parameter at sys/cm/pin.conf and restart cm
2) Enable the business parameter "<MultiplePlan>enabled</MultiplePlan>" at sys/data/config/bus_params_subscription.xml and load the file, restart cm.
3) Create a plan with options "From_Plan" having the following configuration:
|Subscription Service /service/telco (Required)
|--Member service1 /service/telco/gsm/telephony(Required)
|--Optional Service2 /service/ip(Optional)
4) Create an account using above plan with purchasing optional deal for /service/ip
5) Close the optional member service /service/ip through services tab of customer center
5) Verify that /service/ip serive has closed successfully and product has cancelled.
Expected Result:
Already closed optional member service status should not change from closed
-> Inactive.
The following should be shown at the services tab of customer center.
/service/telco --> Inactive
--> /service/telco/gsm/telephony --> Inactive
--> /service/ip --> Closed
Cause
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