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Issue with Optional Member Service Status (Doc ID 1450279.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Steps to reproduce the problem:
======================
1)  Enable deal dependency parameter in sys/cm/pin.conf and restart cm.
2)  Enable the business parameter "<MultiplePlan>enabled</MultiplePlan>" in sys/data/config/bus_params_subscription.xml and load the file, restart cm.
3)  Create a plan with options "From_Plan" having the following configuration:
      -  Subscription Service /service/telco (Required)
            |--Member service1 /service/telco/gsm/telephony(Required)
            |--Optional Service2 /service/ip(Optional)
4)  Create an account using above plan with purchasing optional deal for /service/ip.
5)  Close the optional member service /service/ip through services tab of Customer Center.
6)  Verify that /service/ip serive has closed successfully and the product has been cancelled.
     The snippet from /purchased_product for /service/ip:


Expected Result:
============
Already closed optional member service status should not change from closed
-> Inactive.
 
The following should be shown at the services tab of customer center.
/service/telco --> Inactive
 --> /service/telco/gsm/telephony --> Inactive
 --> /service/ip --> Closed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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