Service Alert Reports Incorrect Hierarchy For Unplanned Outage Notification
(Doc ID 1450290.1)
Last updated on OCTOBER 21, 2021
Applies to:Oracle Network Management for Utilities - DMS - Version 126.96.36.199 and later
Oracle Utilities Network Management System - Version 188.8.131.52 and later
Information in this document applies to any platform.
The details provided for the control zones is not reported as what is expected. For instance, an event was reported as:
Branch: EAST LAKE
Feeder: POWERS FERRY
Here, the feeder is not POWERS FERRY. This should be listed as the Substation and SPRINGFIELD as the Headquarters. Furthermore, the control zone hierarchy is missing one level.
No changes to any of the standard product Service Alert messages have been made.
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