After Plan Transition The Subscription Group Relation Is Not Maintained If There Are Additional Services Brought In The New Plan (Doc ID 1450302.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Steps to reproduce:
===================

1) Setup plan transition from a plan "From_Plan" to a plan "To_Plan"
2) Create an account and purchase "From_Plan" with the optional deal for "/service/ip"
2) Do plan Transition from "From_Plan" to "To_Plan" where "To_Plan" has an additional service "/service/email"
3) Verify the service structure from the service tab of customer center.
 
It shows the structure as given below:
/service/telco
  --> /service/telco/gsm/telephony
  --> /service/ip

--> /service/email
 
"/service/email" service is not showing under /service/telco.
 
Expected Result:
=====================================
It should show as below
 
/service/telco
  --> /service/telco/gsm/telephony
  --> /service/ip
  --> /service/email

Cause

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