Balance Configuration is Lost for Rewards Voucher Types During NCC 4.4.1 (Galaxy) Installation (Doc ID 1450696.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 and later
Information in this document applies to any platform.

When triggering a voucher reward on expiry, no reward balances were applied and no reward balance EDRs were produced after installing patch 46046.
Some vouchers no longer contain any multi-balances when viewed via the SMS screens.
The following errors may also be seen during the installation of patch 46046:

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