Balance Configuration is Lost for Rewards Voucher Types During NCC 4.4.1 (Galaxy) Installation
(Doc ID 1450696.1)
Last updated on JANUARY 05, 2023
Applies to:
Oracle Communications Network Charging and Control - Version 4.4.1 and laterInformation in this document applies to any platform.
Symptoms
- When triggering a voucher reward on expiry, no reward balances were applied and no reward balance EDRs were produced after installing patch 46046.
- Some vouchers no longer contain any multi-balances when viewed via the SMS screens.
- The following errors may also be seen during the installation of patch 46046:
Changes
Upgrade to NCC 4.4.1 (Galaxy)
Cause
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