Convergence 2 - Firefox Hangs During Login When Launching In Sub-domain With S/MIME (Doc ID 1451274.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Convergence 2-3.01 on Solaris 10 with S/MIME

S/MIME is working fine in Firefox when accessing the direct URL for webmail:  https://host.domain.com

However, it hangs at 15% User preferences when launched through our portal which is:  https://domain.com

The last request is for https://host.domain.com/iwc_static/js/iwc/packages/CalendarImMailSmime.js?0201_121832 which completes, but no requests follow. Using the web console of Firefox, the following error is seen which seems to elude to some sort of cross-site security measure in Firefox:

[19:03:05.114] failed loading ../js/dojotoolkit/dojo/../../iwc/packages/CalendarImMailSmime.js with error: Error: Permission denied to access property 'applet_initialized' @ https://host.domain.com/iwc_static/js/dojotoolkit/dojo/dojo.js?02.01_121832:16

It seems Firefox hangs when loading S/MIME when Convergence is launched from a different sub-domain (www.domain.com versus host.domain.com).

Changes

 

Convergence (with S/MIME) is now being loaded from a portal page, using Firefox as browser.


 

Cause

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