My Oracle Support Banner

Convergence 2 - Firefox Hangs During Login When Launching In Sub-domain With S/MIME (Doc ID 1451274.1)

Last updated on MAY 28, 2021

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.


Convergence 2-3.01 on Solaris 10 with S/MIME

S/MIME is working fine in Firefox when accessing the direct URL for webmail:

However, it hangs at 15% User preferences when launched through our portal which is:

The last request is for which completes, but no requests follow. Using the web console of Firefox, the following error is seen which seems to elude to some sort of cross-site security measure in Firefox:

[19:03:05.114] failed loading ../js/dojotoolkit/dojo/../../iwc/packages/CalendarImMailSmime.js with error: Error: Permission denied to access property 'applet_initialized' @

It seems Firefox hangs when loading S/MIME when Convergence is launched from a different sub-domain ( versus



Convergence (with S/MIME) is now being loaded from a portal page, using Firefox as browser.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.