Convergence 2 - Firefox Hangs During Login When Launching In Sub-domain With S/MIME
Last updated on SEPTEMBER 07, 2017
Applies to:Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.
Convergence 2-3.01 on Solaris 10 with S/MIME
S/MIME is working fine in Firefox when accessing the direct URL for webmail: https://host.domain.com
However, it hangs at 15% User preferences when launched through our portal which is: https://domain.com
The last request is for https://host.domain.com/iwc_static/js/iwc/packages/CalendarImMailSmime.js?0201_121832 which completes, but no requests follow. Using the web console of Firefox, the following error is seen which seems to elude to some sort of cross-site security measure in Firefox:
[19:03:05.114] failed loading ../js/dojotoolkit/dojo/../../iwc/packages/CalendarImMailSmime.js with error: Error: Permission denied to access property 'applet_initialized' @ https://host.domain.com/iwc_static/js/dojotoolkit/dojo/dojo.js?02.01_121832:16
It seems Firefox hangs when loading S/MIME when Convergence is launched from a different sub-domain (www.domain.com versus host.domain.com).
Convergence (with S/MIME) is now being loaded from a portal page, using Firefox as browser.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms