Context Menus In The General Info Zone Of SPRP Don't Provide Menus

(Doc ID 1451609.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Utilities Framework - Version 2.2.0 and later
Information in this document applies to any platform.
On clicking on a Context Menu that does not have any Context fields to the associated Navigation option a JS error is thrown. This results in the context menu not opening.

Symptoms

1. Login to CCB and open a Service Point. Main Menu > Customer Information > Service Point.
2. Search for a Service Point based on Premise ID, say 2313889352.
3. After the Service Point portal has been loaded completely. Click on the Service Point Context Menu and click "SMCP Research Portal (mockup)".
4. This should open the UI Map. Now click on the Premise/Account context menu.

Cause

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