Service Activation Fails When Activation Date Is Set Earlier Than The Last Update To Account
Last updated on AUGUST 24, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 19-Jan-2014
Customer is using an end to end system composed of:
Siebel 220.127.116.11 => AIA 2.5.1 => BRM 7.4 PS7 => Oracle 11g RAC
Whenever they want to activate a service on BRM through a Siebel order passed by AIA and the date set on the order is set to an earlier time than the last update to the account, the service activation fails.
The order passed to BRM to activate a service works fine if the order is the latest one for that account.
The issue occurs when the order has a date set to an earlier time of the last update to the account.
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