Error "cm_pre_pcm_op: Invalid Opcode PCM_OP_COLLECTIONS_PUBLISH_EVENT" After Upgrading To PS13
(Doc ID 1452664.1)
Last updated on AUGUST 10, 2020
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.4.0.0.0 version, Collections Manager
Execution of opcode PCM_OP_COLLECTIONS_PROCESS_BILLINFO, so that pending actions should be cancelled and the billinfo should exit from collections. But getting ERR_BAD_OPCODE error.
Examining the logs, reveals the error occured when PCM_OP_COLLECTIONS_PUBLISH_EVENT is executed due to a collections action being cancelled.
ERRORS :
STEPS
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The issue can be reproduced with the following steps:
1. Execute opcode PCM_OP_COLLECTIONS_PROCESS_BILLINFO for a billinfo with pending collection actions after paying all the bills that where in debt
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |