Error "cm_pre_pcm_op: Invalid Opcode PCM_OP_COLLECTIONS_PUBLISH_EVENT" After Upgrading To PS13 (Doc ID 1452664.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.4.0.0.0 version, Collections Manager

Execution of opcode PCM_OP_COLLECTIONS_PROCESS_BILLINFO, so that pending actions should be cancelled and the billinfo should exit from collections. But getting ERR_BAD_OPCODE error.

Examining the logs reveals the error occured when PCM_OP_COLLECTIONS_PUBLISH_EVENT is executed due to a collections action being cancelled.


ERRORS :

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Execute opcode PCM_OP_COLLECTIONS_PROCESS_BILLINFO for a billinfo with pending collection actions after paying all the bills that where in debt

Cause

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