Pipeline Fails While Processing ProductInfoChange Event (Doc ID 1453510.1)

Last updated on OCTOBER 25, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Oracle Solaris on SPARC (64-bit)

Symptoms

While pipeline is processing ProductInfoChange it fails with the following error and all pipelines are deactivated.

ERROR: exception detected in 'unregistered object'; invalid state change; Unrecognized exception

After this error, the pipeline is not able to dequeue events further from the queue as the 'Listen Transaction' is still open. Hence, eventually one need to restart the pipeline.

Cause

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