In Convergence, Calendar Tab Present, But Not Accessible

(Doc ID 1453668.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Calendar Server - Version 6.3 and later
Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

After logging into Convergence, we see the calendar tab but, it is not possible to switch to the calendar pane.

In the Convergence log file, iwc.log shows:


Steps to reproduce and observations:

- User has no problems accessing their CS 6.3 calendar in Comms Express (UWC) or Lightning
- User logs in to Convergence 2 (145711-04), and sees mail pane
- User selects Calendar tab
- heading switches from Mail to Calendar but, display sticks with mail message display

Changes

User is trying to access Convergence for the first time.

Cause

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