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Getting "Invalid Username Or Password." error when logging into Argus Safety after upgrading from 5.1 to 6.0.5 (Doc ID 1454410.1)

Last updated on DECEMBER 31, 2024

Applies to:

Oracle Life Sciences Argus Safety - Version 6.0.5 and later
Information in this document applies to any platform. *** ***

Symptoms

Getting the message "Login Error Invalid username or password. Please try again." when trying to log into Argus Safety application after upgrading from 5.1 to 6.0.5.  After 4 attempts, the account becomes locked with the message "Login Error You account has been locked due to 4 consecutive failed login attempts. Please contact your System Administrator.".

Cause

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In this Document
Symptoms
Cause
Solution


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