Convergence Initial Configuration (init-config) Fails With Error: The Certificate Chain from the Server is not Trusted (Doc ID 1454689.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

The issue is experienced when running init-config or when installing a Convergence patch.  It tries to connect to the GlassFish server over secure port 4848.  However, the default self-signed certificates have been replaced with our own new certificate.  Hence, the utility or post-installation patch script waits on an SSL certificate warning, hanging indefinitely.  

Example:

 

Changes

Convergence configuration only worked once with the default certificates which get generated when the Glassfish server is installed.  Subsequently, it fails since those certificates were over-written with our own certificates (directory: /opt/SUNWappserver/domains/domain1/config).

Cause

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