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'Could not Connect to the Database from Login Information' Error Running Batches in OFSAAI (Doc ID 1454895.1)

Last updated on JUNE 28, 2019

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.2.10 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA) - Version 5.x

Symptoms

On Oracle Financial Services Analytical Applications Infrastructure (OFSAAI) - Version 7.2.10, when attempting to run the batch validation job through an ICC batch, the following error occurs:

ERROR
2012-05-01 | 13:29:06 | runprocedure | SEVERE | | | Could not Connect to the Database from Login Information
2012-05-01 | 13:29:06 | runprocedure | INFO | | | After Calling execProc
2012-05-01 | 13:29:06 | runprocedure | SEVERE | | | Stored procedure execution failed


The log says cannot connect to the database from login information.

OFSAA is able to pull data from database but when the batch job is executed, the above error is encountered

The issue can be reproduced at will with the following steps:
1. Migrate OFSAA application from one environment to another
2. Start applications
3. Execute the validation batch

Changes

 Newly migrated OFSAA instance.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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