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When the Receipt Arrives After the Invoice, The Unit Cost is not Updated After Performing a Receiver Cost Adjustment (RCA) (Doc ID 1454971.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle Retail Invoice Matching - Version 13.1 and later
Information in this document applies to any platform.

Symptoms


After passing the discrepancy routing days and if no delivery was made, a quantity discrepancy is raised on review list (invoice without receipt). If there is a cost discrepancy, the system will perform a pre-match and will raise it on the cost review list. If the user solves the discrepancy with a receiver cost adjustment (RCA) before the delivery, then after receiving, no documents are generated and even no cost adjustment is performed and the invoice will be matched.


Steps To Reproduce:

1. Create an order for item A with quantity of 10 and unit cost $10.00.
2. Create the invoice with Item A for quantity 10 and cost $13.00.
3. Run auto match. Cost pre-matching generates a cost discrepancy.
4. Resolve the discrepancy with an RCA. 
 

      Actual : After RCA, The unit cost is not updated in ORDLOC.

      Expected : The unit cost should be updated in ORDLOC after the RCA is done.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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