Fields Validation (Doc ID 1455060.1)

Last updated on JULY 13, 2023

Applies to:

Goal

Please clarify the following statement from the Administrator Guide (page 4-4).

The system displays the Advance Condition Description for field validations on the case form after the Advanced Condition name in the following format: Field:
XXXX:YYYYReason: ZZZZ.

where:
XXXX Is the Field Label Tree view followed by the field label as configured in the field label configuration.
YYYY Is the Advance Condition name configured for the field validation.
ZZZZ Is the advance conditions descriptions as configured for the Advance conditions.

This text prints only if there is a description available for the Advanced Condition. Otherwise, the system disables the field label.

Solution

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