My Oracle Support Banner

SOStatus Messages are Failing in RIB RMS Hospital (Doc ID 1455608.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Retail Merchandising System - Version 13.0.5.4 and later
Oracle Retail Store Inventory Management - Version 13.0.5.3 and later
Oracle Retail Integration Bus - Version 13.0.5 and later
Information in this document applies to any platform.

Symptoms

SOStatus messages are failing in Retail Merchandising System (RMS) - Retail Integration Bus (RIB) Error Hospital with the following error:


Steps to Reproduce:

1.  Check the VDATE in RMS and the System Date in Store Inventory Management (SIM) system (for example: 02-APR-12).
2.  Create transfers in SIM for 3 items, with quantity 10 each.
3.  SoStatusCre message with status 'SI' from SIM will reach RMS through RIB.
4.  Check the SIM and RMS-side data. Delivery Date (TSFHEAD.DELIVERY_DATE) was updated.
5.  Wait one or two days, so that System Date in SIM and VDATE in RMS are advanced (for example: 04-APR-12).
6.  Again open the transfer created in step 2 in SIM and make some updates, such as remove some quantity for existing item and delete an existing item.
7.  A new SoStatusCre message is published from SIM to RIB with the same transfer number and modified details.  The SoStatusCre message will be of type 'SD' - Stock Delete
8.  Observe that the message fails during RMS subscription with above mentioned error.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.