Last updated on MAY 30, 2012
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 7.4.0]
Information in this document applies to any platform.
Cycle fee cancellation failed when disputes are done against cycle forward event.
- On 4/1, purchase $30 monthly fee product.
- On 4/16, do a 100% event level dispute.
- On 4/16, cancel the product.
Expected result : the product is cancelled and no cycle fee credit, since it was in dispute.
Actual result : the product is not cancelled.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms