Cycle Fee Cancellation Doesn't Take Adjustment Into Consideration And Cause Daily Accounting Variance (Doc ID 1455771.1)

Last updated on MAY 09, 2012

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

For a cycle fee, if we do a credit adjustment and then do a cancellation, right now BRM OOB logic will use the original cycle fee amount to calculate proration credit and not take adjustment amount into consideration. This behavior is not what we expected.

Also, from accounting perspective, due to our customization, the adjustment event is having the same earning period as the original cycle fee event, and the prorated cycle fee credit is have the earning period from the date cancellation occurs to the end of cycle fee period, thus the daily portion is not able to tie up with the orignal cycle fee event (although the final result is correct at the end of the cycle fee period).

Steps to Reproduce

Configure this system to do daily GL
On 2/1,   purchase a monthly fee product of $28. It is earned out from 2/1 - 3/1.
On 2/5,   do a ($4) event level credit adjustment. Make sure this $5 is earned out from 2/1 - 3/1.
On 2/14, cancel the cycle fee. Expect ($12) prorated cycle fee credit. right now we see ($14).
On 3/1,   run daily GL. Expect for each day the original cycle fee, adjustment and cycle fee prorated credit should tie up.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms