My Oracle Support Banner

SARM stops processing orders (requests) periodically (Doc ID 1456069.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Communications ASAP - Version 5.2.3 to 5.2.3 [Release 5.2]
Information in this document applies to any platform.

Symptoms

ASAP 5.2.3 Build 122 Oracle Solaris environment:

Orders were not progressing and remained in status 103. Restarting ASAP and Weblogic was not helping. Around 2000 orders get processed before system needs to restart again.

It was observed by customer that one NE was responding slowly.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.