AERS 184.108.40.2061 Fails Periodically In Running A Report Job; AERS Reports Unable To Connect
(Doc ID 1456375.1)
Last updated on NOVEMBER 01, 2017
Applies to:Adverse Event Reporting System - Version 4.6.1 to 4.6.2 [Release 4.6.1 to 4.6.2]
Information in this document applies to any platform.
***Checked for relevance on 03-NOV-2014***
Recently patched Development environment from 220.127.116.11 to 18.104.22.1681.
Report server was booted at some point in time.
At some time AERS started failing generating a report; message:
Run Report Failed
FRM-41213 Unable to connect to the report server AERSrepxxxx
AERS failed consistently. It was realised that Windows Firewall was running.
Firewall service was stopped and disabled.
Running reports worked again for some hours; then periodically it fails again.
It fails more than it succeeds.
No errors or logging at all around the times where report generation fails.
There is however a 'org.omg.CORBA.COMM_FAILURE' around the where report run succeeded?
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