EDR Type 15 Missing When Trying to Redeem an Already Redeemed Voucher (Doc ID 1456419.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Symptoms

Introduction

When a voucher is redeemed, in a normal situation, the system should produce two types of Event Data Records (EDRs):

• Type 15 : This records the Voucher Redeem action.
   
• Type 4 : This records the Wallet Recharge action.

If more than one VWS pair is deployed, it is possible that the Voucher Redeem action and the Wallet Recharge action are happening on different VWSs, if the voucher and the wallet have been provisioned on different pairs.

In any case, those EDRs should be pushed to the Service Management Server (SMS) by the cmnPushFile and be processed by the ccsCDRLoader process, and more specifically by the VoucherRedeemPlugin.

When the system is triggered to redeem a voucher that is already redeemed, the system should

• produce a type 15 EDR with the following tag
  
  

   

  Changes

  The system is upgraded to the Oracle Communication Network Charging and Control (OCNCC or NCC) version 4.4.1.0.0 product.

  Cause

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  In this Document
  

  Symptoms

  Introduction

  Problem description

  Changes

  Cause

  Solution

  References

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