EDR Type 15 Missing When Trying to Redeem an Already Redeemed Voucher (Doc ID 1456419.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 to 4.4.1 [Release 4.4]
Oracle Solaris on SPARC (32-bit)

Symptoms

Introduction

When a voucher is redeemed, in a normal situation, the system should produce two types of Event Data Records (EDRs):

If more than one VWS pair is deployed, it is possible that the Voucher Redeem action and the Wallet Recharge action are happening on different VWSs, if the voucher and the wallet have been provisioned on different pairs.

In any case, those EDRs should be pushed to the Service Management Server (SMS) by the cmnPushFile and be processed by the ccsCDRLoader process, and more specifically by the VoucherRedeemPlugin.

 

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When the system is triggered to redeem a voucher that is already redeemed, the system should