Workbench secure LDAP authentication fails with "Unable to read from KeyStore" error and " Invalid keystore format" exception

(Doc ID 1456620.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Endeca Guided Search / Endeca Experience Manager - Version 6.0.0 and later
Information in this document applies to any platform.


Workbench secure LDAP authentication fails. The webstudio.log file in the Workbench logs directory ($ENDECA_TOOLS_CONF/logs on UNIX, %ENDECA_TOOLS_CONF%\logs on Windows) shows these error and exception messages from the time of the authentication attempt:

com.endeca.etools.ldap.ConnectionException: LDAPLoginModule: Unable to connect to any of the listed LDAP servers.
Failed to connect to server: Unable to read from KeyStore (/usr/local/endeca/Workbench/workspace/conf/workbench.jks) in secure LDAP configuration.
Unable to read from KeyStore (/usr/local/endeca/Workbench/workspace/conf/workbench.jks) in secure LDAP configuration.
Caused by: Invalid keystore format


This error occurs after configuring Workbench to use secure LDAP authentication via the com.endeca.webstudio.useLdap=true setting in the file (located in $ENDECA_TOOLS_CONF/conf on UNIX, %ENDECA_TOOLS_CONF%\conf on Windows) and the useSSL and keyStoreLocation parameters in the Login.conf file located in the same directory.


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