Getting Error Message To Log Back In When Opening RDC Onsite Using Two IE8 Browsers On Same Client Machine

(Doc ID 1458305.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.3 and later
Information in this document applies to any platform.


Receive the following error when opening two browsers and logging into a RDC Onsite 4.6 instance from the same client machine:

User logged out. Please log back in.

Steps to reproduce

1. Log on to RDC Onsite 4.6 as User 1 using IE8
2. Open another IE8 browser and log into RDC Onsite 4.6 again as the same user when previous browser is still open => error


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