Payment Center GUI Search Gives java.lang.NullPointerException

(Doc ID 1458313.1)

Last updated on JUNE 19, 2012

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Payment Center GUI is not giving the proper results when we search on different criteria.

Steps to reproduce:

1. Using Check batch payment, posted a payment for 5 non existing accounts.
2. So these payments went for the suspense account
3. Now, from Payment Center, tried searching using the dates.
  - It is saying 0 rows found

4. Searched using the transaction ID.
  - It is saying 0 rows found

For both scenarios (Point 3 & 4), we see the following error in javapcm.logs after the STEP_SEARCH output:

 

Cause

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