Last updated on JUNE 19, 2012
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
Payment Center GUI is not giving the proper results when we search on different criteria.
Steps to reproduce:
1. Using Check batch payment, posted a payment for 5 non existing accounts.
2. So these payments went for the suspense account
3. Now, from Payment Center, tried searching using the dates.
- It is saying 0 rows found
4. Searched using the transaction ID.
- It is saying 0 rows found
For both scenarios (Point 3 & 4), we see the following error in javapcm.logs after the STEP_SEARCH output:
Cause
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