Payment Reversal Is Not Working For Secondary Schema Account (Doc ID 1458670.1)

Last updated on JUNE 18, 2012

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Oracle Solaris on SPARC (64-bit)

Symptoms

Using Payment Tool, when attempting to do reversal for the seondary schema payment is throwing TRANS_ALREADY_OPEN error:

The issue can be reproduced at will with the following steps:
1. Create account in secondary schema.
2. Make payment to the secondary schema account by connecting to primary schema.
3. Do the reversal for the secondary schema payment by connecting to primary schema.

Cause

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