Unable To Close Accounts Having Required Service Through CC And Opcode
Last updated on SEPTEMBER 15, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.4.0]
Information in this document applies to any platform.
Account having required service can not be closed through Customer Center as well as through opcode with flag set to PIN_BILL_CHANGE_ALL_SERVICES.
Following is the error from cm logs:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms