OSM Performance Drops and JBoss Cache Exception Found
(Doc ID 1459252.1)
Last updated on JANUARY 16, 2020
Applies to:Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.
Slow performance is experienced on the OSM system.
In the server log the following message appears:
"JBoss cache exception occur when order stuck at received state for 60 seconds"
Tasks are stuck at 'Received' state causing processing time to slow down
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document