OSM Performance Drops and JBoss Cache Exception Found
Last updated on NOVEMBER 16, 2015
Applies to:Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.
Slow performance is experienced on the OSM system.
In the server log the following message appears:
"JBoss cache exception occur when order stuck at received state for 60 seconds"
Tasks are stuck at 'Received' state causing processing time to slow down
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