Redundant Discount Granted When Changing Discount End Dates (Doc ID 1459352.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Symptoms

BRM does not generate the expected results when we modify a customer discount by aligning the old and new discount but changing the end- and start-dates. Redundant discounts are granted during changing discount end dates. 

Scenario1:
Create a discount which gives 100% discount on Monthly Cycle Fee (MCF)
Create a product with 50 as MCF

1. Create an account with the above product and discount on Jan 1st (Balance is +50-50 = 0)
2. Change the end dates of the product to 15th Jan (Balance is +25-25=0)
3. Now change the end dates of the discount to 15th Jan (Balance is +0-25 = -25)

Expected result:
Only 2 MCF events should be generated and no MCF event should be generated when discount end dates are changed.
Balance should be 0

Scenario2:
Create a discount which gives 100% discount on MCF
Create a product with 50 as MCF

1. Create an account with the above product and discount on Jan 1st (Balance is +50-50 = 0)
2. Change the end dates of the product to 15th Jan (Balance is +25-25=0)
3. Now change the end dates of the discount to 12th Jan

Expected result:
Two MCF should be generated for the first and second step with 0 as balance impact
One MCF should be generated for the period 12th to 15th JAN with prorated positive MCF balance impact.

Changes

Cause

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