'Unable to Load Interval Data' Error on Graph when Displaying Series

(Doc ID 1459411.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Utilities Load Profiling and Settlement - Version and later
Information in this document applies to any platform.


When attempting to display the graph using the cust series, the following error occurs.

Error Message:
Unable to load interval data. Load: Interval Count = 60, expected 61 intervals

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to usage - series - search on recorder/channel
2. Select the series and view graph
3. Error occurs


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