OFSAA 6.0 Installer Appears to Hang and Fails with Unexpected Fatal Error

(Doc ID 1459525.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Financial Services Asset Liability Management - Version 6.0 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Oracle Financial Services Funds Transfer Pricing - Version 6.0 and later
Oracle Financial Services Profitability Management - Version 6.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI) - Version 7.3
Oracle Financial Services Analytical Applications (OFSAA) - Version 6.0

Symptoms

On Oracle Financial Services Funds Transfer Pricing (FTP) 6.0 when attempting to do a new installation, the installer appears to hang for over an hour and the following error occurs:

ERROR
Modify Text File - Multiple Files: No Target Chosen
  Status: SUCCESSFUL

Custom Action: com.ofss.fsgbu.installer.install.ClsFSScriptInstaller
  Status: ERROR
  Additional Notes: ERROR - class com.ofss.fsgbu.installer.install.ClsFSScriptInstaller.install() Unexpected Fatal Error:

Move Folder: Destination: /ofsapp/ftpshare/STAGE
  Status: SUCCESSFUL

Move Folder: Destination: /ofsapp/ftpshare/INFODOM/erwin/Sources
  Status: SUCCESSFUL

Move Folder: Destination: /ofsapp/ftpshare/INFODOM/scripts/load
  Status: WARNING
  Additional Notes: WARNING - Source /ofsapp/ftpshare/INFODOM/scripts/load/STAGING does not exist.

Modify Text File - Single File: No Target Chosen
  Status: SUCCESSFUL

Custom Action: com.ofss.fsgbu.installer.install.ProfileAppend
  Status: ERROR
  Additional Notes: ERROR - class com.ofss.fsgbu.installer.install.ProfileAppend.install() Unexpected Fatal Error:

Delete File: Source:MasterXML.xml
  Status: SUCCESSFUL

Custom Action: com.ofss.fsgbu.installer.install.PreDBLayerInstall
  Status: ERROR
  Additional Notes: ERROR - class com.ofss.fsgbu.installer.install.PreDBLayerInstall.install() Unexpected Fatal Error:

INSTALLATION WAS CANCELLED BY USER DURING INSTALLATION
Installer Kit Path: /ofsapp/sources/OFSAA6/FTP_V31352-01/FTP
Installer Kit Path: /ofsapp/sources/OFSAA6/FTP_V31352-01/FTP


The issue can be reproduced at will with the following steps:
1. Successfully install and configure OFSAAI 7.3
2. Run FTP 6.0 Installer
3. Choose New Infodom and Model upload --> both steps are successful.

Cause

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