Jeopardy Status Code Is Not Working In 'Serivce Request Wizard' Level (Doc ID 1461286.1)

Last updated on SEPTEMBER 10, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

Jeopardy Codes are not populating when applied at the Service Order level. Jeopardy codes have been applied at the Service Request level instead of at the task level as part of the normal business process. However with 6.0.15.826, the table is not updated and causing several automated reports to fail.

Changes

 6.0.15.826 was installed. 

Cause

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