If a 'Failed' order is resubmitted, OCA client only shows the last ('Completed') instance; it does not show the previous "Failed" instance too (Doc ID 1462890.1)

Last updated on JUNE 18, 2012

Applies to:

Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms


If a Failed order is getting resubmitted , we are expecting to see all instance of that order from OCA client. However, OCA client is showing only the "Completed" or the last insatnce; it's not showing the earlier "Failed" instance. Hence we are not able to see, all instance of that "Resubmitted" order in OCA.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms