Getting Errors During Item Creation Process With New Users (Doc ID 1463201.1)

Last updated on AUGUST 17, 2015

Applies to:

Oracle Retail Merchandising System - Version 13.2.4 and later
Information in this document applies to any platform.
Checked for Relevance on Aug-2015

Symptoms

When attempting to create new items with newly created users in Retail Merchandising System (RMS) 13.2.4, the following error occurs:

Errors :

Steps To Reproduce :

  1. Create a generic user in RMS 13.2.x.
  2. Log into the RMS application.
  3. Create a new regular item.
  4. Give the details like item description, tran level etc..
  5. Mention the 'Cost Zone Group' from the LOV's. Getting the above errors on itemmaster form.
  6. Issue is specific to all new users and the RMS schema owner is able to create the items without any issues.

Cause

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