Enhancement Request: Increase The Width Of The Order Field On Service Request Query Results for Default View (Doc ID 1463660.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

On : 6.0.15 and up

ACTUAL BEHAVIOR
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When retrieving an order greater than 7 characters in length, the column width must be manually adjusted each time for the entire order_number to be visible.

EXPECTED BEHAVIOR
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Requires that the Order_Number Field in Service Request Query be increased to no less than 235 characters.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Service Request Search
2. Query by Order Number exceeding 7 characters in length.
3. In order to view order number retrieved, the column width must be manually adjusted.

Column width has been adjusted in the field properties and saved. However, this field does not save the new character width thereby requiring the manual adjustment each time above search is performed.

Changes

 

Cause

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