OSM Fails To Process Amendment If Order Lines Are In OPEN Status

(Doc ID 1463888.1)

Last updated on AUGUST 27, 2012

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

When an amendment order is submitted to OSM. If the base order being amended has order lines that are in OPEN status then OSM will fail to process the amendment and throw exceptions.

Cause

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