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Delegated Administrator Console - Deleted Groups Continue To Forward Mail As A Mailgroup (Doc ID 1464287.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Communications Messaging Server - Version 6.0.0 and later
Oracle Communications Delegated Administrator - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

Customers have found, that after deleting a group from Delegated Administrator Console, the mailgroup is still active and forwarding mail to the group as before.

NOTE: This problem is rooted in the Delegated Administrator "group status" model. Deleting a group with "commadmin group delete" is likely to create the same problem.

Changes

In Delegated Administator Console

1) login as a Delegated Administrator
2) select the "Organization" (click on the Name)
3) select "Groups" tab
4) check the box of a group, in the list of groups, and click on "Delete" button

Before deleting:

 

Cause

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In this Document
Symptoms
Changes
Cause
 Summary
 Delegated Administrator
 Messaging Server
Solution
 Fixing the group deleted in Delegated Administrator
 Deleting group correctly (steps for future use)
 Re-configure the Messaging Server behavior to conform to the Schema guide.
References


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