OfflineDB Update Consumes Approximately Two hours Daily (Doc ID 1464612.1)

Last updated on JANUARY 06, 2016

Applies to:

Oracle Retail Point-of-Service - Version 12.0.3 and later
Information in this document applies to any platform.
Checked for relevance: 21-Nov-2013

Symptoms

When IDDI data is generated on the server and the client attempts to consume the data at the scheduled infrequent consumption time, it takes approximately 2 hours to update the offlinedb, however if the IDDI_Cache and the offlinedb folders are deleted from the client and restarted, client starts up in 30 mins .

Steps to reproduce:
1. Server is scheduled to produce data files at 7:00 AM
2. Client is scheduled to consume data files at 7:30 AM
3. Store opens at 9:30 AM
4. Client is still consuming data when cashier begins operations. Cashiers login early to delete the IDDI folder to process the files again this consumes approximately 30 mins. Scheduled processing consumes approximately 2 hrs.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms