Exception During ImportNewPSRCustomerAccount ."Error: The input city-state xxxxxx , yyyy combination is invalid ..." (Doc ID 1464650.1)

Last updated on OCTOBER 05, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.0 and later
Information in this document applies to any platform.

Symptoms

While creating a new Customer Account using the importNewPSRCustomerAccount XML API the user is getting the error .A part of the error is pasted below :


Exception
Submitted at Friday, March 23, 2012 11:48:31 AM MSK

Exception in importCustomerAccount
com.bea.wli.bpm.runtime.UnhandledProcessException: Unhandled process exception
Caused by: com.metasolv.common.MSLVXMLApiException: Exception Thrown Importing New Customer.
Message: Error occurred while creating new customer. Error: The input city-state 142099, 1013 combination is invalid.Error Code 30830:Error: The input city-state 142099, 1013 combination is invalid.
Error Code 30056:Error occurred while creating new customer. Error: The input city-state 142099, 1013 combination is invalid.

  ... 35 more
Caused by: Error occurred while creating new customer. Error: The input city-state 142099, 1013 combination is invalid...........................
..

Cause

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