CI18NProvider::CI18NProvider, Error, unable to connect to the config database OCI_NO_DATA Starting OFSAAI Messageserver (Doc ID 1464968.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.2 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI) - Version 7.2
Oracle Financial Services Analytical Applications (OFSAA) - Version 5.x

Symptoms

On Oracle Financial Services Analytical Applications Infrastructure (OFSAAI) 7.2, when attempting to start the OFSAAI message server, the following error occurs:

ERROR
DEBUG: main started.
ClsULogManager :: Singleton Instance Created
FAILED: log_on()
CI18NProvider::CI18NProvider, Error, unable to connect to the config database
OCI_NO_DATA
Warning : Could not log off 0
CI18NProvider::CI18NProvider, Error, generic exception while trying to construct an instance of I18NProvider
ClsUSmsConnect::ClsUSmsConnect(), Error, a generic exception was caught while tr ying to initializing the class
FAILED: log_on()
OCI_NO_DATA
Warning : Could not log off 0

Due to this issue, users cannot run batches if message server is down.

The issue can be reproduced at will with the following steps:
1. Start other OFSAA services
2. Start Message Server

Cause

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