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Manual Discount Incorrect Applied to Items Active in an Advanced Pricing Rule (Doc ID 1465134.1)

Last updated on JULY 24, 2020

Applies to:

Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.

Symptoms

Discount is applied to discounted item and 1 of the source items. Also, the discount rule discount is applied to the other source item.


Steps to recreate:

1. Create a 'Buy n of X, get Y at specified price (Z)'.
2. Put Quantity 2 of item 1234 as source, and in target put item 1234, and 4321 (with include only 1).
3. Log to POS.
4. Scan item 1234, and select item > Quantity, and enter 2.
5. Scan item 4321.
6. Select item 4321, and select Pricing > Discount.
7. Select '% Item' and put 10% and any reason.
8. Discount is added correctly on the target item (4321) on top of the discount rule discount.
9. Scan item 1234, and select item > Quantity, and enter 2.
10. Scan item 1234, and note discount rule discount is applied successfully.
11. Select Discounted item 1234, and select Pricing -> Discount.
12. Select '% Item' and put 10% and any reason.
13. Note that the discount is applied to discounted item and 1 of the source items.


Also the discount rule discount is applied to the other source item.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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