Test Drive And Quality Monitor Results Do Not Agree (Doc ID 1465204.1)

Last updated on JUNE 26, 2012

Applies to:

Oracle Knowledge - Version 8.1.3.1 and later
Information in this document applies to any platform.
After changes to dictionary were committed and a full crawl was run, test drive and quality monitor still show different results for the same question.

Symptoms

Test Drive and Quality Monitor  show different results for the same question.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms