Pricing Center 7.4 PS10 Does Not Show Transition Plans (Doc ID 1468621.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

The Allowable Plans List in the Transition tab in plan does not contain all the plans. All the plans are available in the Database Snapshot and are loaded in the pricing Center. Allowable plans when checked on 7.4 RTW, were available.

EXPECTED BEHAVIOR
-----------------------

The Allowable Plans List in the Transition tab in plan should contain all the plans.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Suppose there is a plan P1, T1, T2, T3 with /service/ip already created in system
2. P1 has transition options for 3 other plans (i.e. T1, T2, T3)
3. Load plans P1, T1, T2, T3 by searching the plan and loading into the database snapshot.
4. When the same is viewed via Pricing Center from PS10, all the plans in Transition Tabs Allowable Transition List does not appear.

The same is visible when using a pricing center from 7.4RTW

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

The Allowable Transition Plans list does not contain correct List of plans.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms