MWM v2 M1-RSIBP, M1-ALMTR And M1-ATMTR Batch Jobs Not Running Appropriately (Doc ID 1468777.1)

Last updated on DECEMBER 07, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1.5 and later
Information in this document applies to any platform.

Symptoms

M1-RSIBP, M1-ALMTR and M1-ATMTR batch are not running to completion.  When run in a clustered mode, the KPI and alerts have not been processed and all three batch jobs remain in started state after being executed the first time.

This issue occurs on SP5. In clustered mode, the KPI and alerts are not processed but in Distributed mode they are. Because MWM only certifies clustered mode, these batches must run successfully in clustered mode.

The following errors can be seen for this issue:


Cause

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