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"Error while trying to perform username token authentication: Invalid user name or password." Error after Clicking the "Start" Button in the Contract Management Web Services Demo Application (Doc ID 1468845.1)

Last updated on DECEMBER 13, 2018

Applies to:

Primavera Contract Management Web Services - Version 13.1 and later
Information in this document applies to any platform.

Purpose

This article will assist in troubleshooting the below error message, when clicking the Start button in the Contract Management Web Services demo application. In this scenario, the Contract Management Web Services authentication mode is set to Username Token authentication.

Error while trying to perform username token authentication: Invalid user name or password.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Cause 1: Invalid User Credentials Being Provided
 Cause 2: Web Services Application Version Incompatible With Contract Management Database Version

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