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SORTING FUNCTION REQUIRED ON CUSTOMER CONTACT TYPE PAGE'S POP-UP SEARCH WINDOW (Doc ID 1468914.1)

Last updated on MARCH 24, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.1 version, CI - Customer Information

ACTUAL BEHAVIOR
---------------
In Customer Contact Type Page, pop-up window for search appear.
Click on the icon of "Contact Class&Contact Type", the result is sorted by Contact Class&Contact Type
Click on the icon of "Description", the result is still sorted by Contact Class&Contact Type

EXPECTED BEHAVIOR
-----------------------
In Customer Contact Type Page, pop-up window for search appear.
Click on the icon of "Description", the result should be sorted by Description.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Customer Contact Type Page, pop-up window for search appear.
2. Click on the icon of "Contact Class&Contact Type", the result is sorted by Contact Class&Contact Type
3. Click on the icon of "Description", the result is still sorted by Contact Class&Contact Type


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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