Slow Performance Uploading and Downloading Files

(Doc ID 1470471.1)

Last updated on DECEMBER 22, 2017

Applies to:

Oracle Agile PLM Framework - Version to [Release 9.3]
Information in this document applies to any platform.


File manager is slowing to a crawl, it takes over a few minutes for each new download regardless the file size

Download or upload file is slow

View file is slow

Expect the download to not exceed a reasonable time, and over 1 minute each time regardless of size is unacceptable.

The issue can be reproduced at will with the following steps:
1. Locate an Attachment that has not been downloaded recently.
2. Attempt a get on the file
3. Timer set found over a few minute each time on initial hit of a file.


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