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EGRCM 8.6.4.1523: RUNNING ISSUE REPORTS SHOW ERROR: An error occurred while generating report. (Doc ID 1470526.1)

Last updated on NOVEMBER 06, 2023

Applies to:

Oracle Enterprise Governance, Risk, and Compliance Manager - Version 8.6.4 to 8.6.4 [Release 8]
Information in this document applies to any platform.

Symptoms

Tested Issue Management Reports several weeks ago, and they ran without error.

Retesting Issue Management Reports now and they generate errors.

We are performing testing on these reports:
Issue Listing Extract
Issue Details Report


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EGRCM 8.6.4.1523 environment.
2. Navigate to Report Management > select Issue Management Reports.
3. Highlight either report Issue Listing Extract OR Issue Details Report > Click Actions > Run Now
4. Choose only the module 'Financial Governance'.

5.  Receive error:

 

An error occurred while generating the report.

 

Note: If the Perspective or Object Type is added to the Report Criteria the report will run successfully.  If the only report criteria added is the Module, the error will happen.

 

Changes

 The system has been in use for a while creating Perspectives, issues, Risk, etc....

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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