Try to Schedule Sales Order In New Test Instance - Get Message - Summary Concurrent program is running. Try ATP Later

(Doc ID 1470630.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Global Order Promising - Version 11.5.10 and later
Information in this document applies to any platform.
*** Checked for relevance on 27-Nov-2013 ***

Symptoms

On : 11.5.10.2 version, Scheduling and Sourcing

When attempting to book the sales order,
the following error occurs.

Error message in the application is:

Summary Concurrent program is running.  Try ATP Later


OM debug log file shows
ERROR
-----------------------
-----------------Loading MRP Result---------------
MRP COUNT IS 1
SCHEDULE ACTION CODE SCHEDULE

X_RETURN_STATUS E
RR: L2
AFTER ACTION SCHEDULE : E
SCH SHIP DATE
SCH ARR DATE
SHIP_FROM 2453
Exiting schedule_line: 11-JUN-12 10:48:57
schedule return status E
scheduling flow error ORA-0000: normal, successful completion
In WF save messages
ENTER Save_API_Messages
L_MSG_DATA=Scheduling failed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. PS OM Super User
2. Orders/Returns-->
3. Book the sales order
4. error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot book the sales order.

Cause

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