'Active X control could not be used because it is either disabled or some error has occurred' when trying to view a letter in Argus (Doc ID 1470970.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Argus Safety - Version 7.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 03-Apr-2014***
***Checked for relevance on 16-Sep-2015***

Symptoms

User receives the following error when trying to view a letter:

Save Letter Using ActiveX

Active X
control could not be used because it is either disabled or some error
has occurred.  Please upload the updated letter template manually using
the letter upload dialog.

[Ok]

Changes

 N/A

Cause

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