My Oracle Support Banner

'Active X control could not be used because it is either disabled or some error has occurred' when trying to view a letter in Argus (Doc ID 1470970.1)

Last updated on SEPTEMBER 11, 2018

Applies to:

Oracle Argus Safety - Version 7.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 03-Apr-2014***
***Checked for relevance on 16-Sep-2015***
***Checked for relevance on 11-Sep-2018***

Symptoms

User receives the following error when trying to view a letter:

Save Letter Using ActiveX

Active X
control could not be used because it is either disabled or some error
has occurred.  Please upload the updated letter template manually using
the letter upload dialog.

[Ok]

Changes

 N/A

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.