'Active X control could not be used because it is either disabled or some error has occurred' when trying to view a letter in Argus (Doc ID 1470970.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.1 and later
Information in this document applies to any platform. *** ***
***Checked for relevance on 11-Sep-2018***

Symptoms

User receives the following error when trying to view a letter:

Save Letter Using ActiveX

Active X control could not be used because it is either disabled or some error has occurred. Please upload the updated letter template manually using the letter upload dialog.

[Ok]

Changes

N/A

Cause

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In this Document

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'Active X control could not be used because it is either disabled or some error has occurred' when trying to view a letter in Argus (Doc ID 1470970.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!