Last updated on JULY 03, 2012
Applies to:Oracle Utilities Customer Care and Billing - Version 2.2.0 and later
Information in this document applies to any platform.
When a field activity is generated from a meter reader remark, the field activity comments are populated with the MR ID and the MR Remark (CIPMCFAX).
Currently some of the meter reader remarks are two characters and some are three, if a longer meter reader remark processed before a shorter one, the longer remark's character will be carraried to the shorter one.
Such as "LAM" and "MO". If a meter reader remark of "LAM" is processed before a meter reader remark of "MO", the "M" from "LAM" is populated in the FA comments and make the "MO"'s FA comments changed to
From log file, found that original READER-REM-CD is "MO", after passing by CIPMCFAX, value inserted into DESCR254, then value changed from "MO" to "MOM", which is shown in FA comments.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms